Meet the Data Doc

Dr. Thomas C. Redman is President of Navesink Consulting Group, based in Little Silver, NJ.  Known by many as “the Data Doc” (though “Tom” works too), Dr. Redman was the first to extend quality principles to data and information.  By advancing the body of knowledge, his innovations have raised the standard of data quality in today’s information-based economy.

Dr. Redman conceived the Data Quality Lab at AT&T Bell Laboratories in 1987 and led it until 1995.  There he and his team developed the first methods for improving data quality and applied them to important business problems, saving AT&T tens of millions of dollars. He started Navesink Consulting Group in 1996 to help other organizations improve their data, while simultaneously lowering operating costs, increasing revenues, and improving customer satisfaction and business relationships. 

Since then – armed with proven, repeatable tools, techniques and practical advice – Dr. Redman has helped clients in fields ranging from telecommunications, financial services, and dot coms, to logistics, consumer goods, and government agencies. His work has helped organizations understand the importance of high-quality data, start their data quality programs, and also save millions of dollars per year.

Dr. Redman holds a Ph.D. in statistics from Florida State University.  He is an internationally renowned lecturer and the author of numerous papers, including “Data Quality for Competitive Advantage” (Sloan Management Review, Winter 1995) and “Data as a Resource: Properties, Implications, and Prescriptions” (Sloan Management Review, Fall 1998). He has written four books: Data Driven (Harvard Business School Press, 2008), Data Quality: The Field Guide (Butterworth-Heinemann, 2001), Data Quality for the Information Age (Artech, 1996) and Data Quality: Management and Technology (Bantam, 1992). He was also invited to contribute two chapters to Juran’s Quality Handbook, Fifth Edition (McGraw Hill, 1999). Dr. Redman holds two patents.